❓ Frequently Asked Questions
Answers to all your questions about 111bej
From opening an account to claiming bonuses, deposits, withdrawals, and safe gaming — get simple and complete answers to the most frequently asked questions from Bangladeshi players.
111bej is a trusted online gaming platform for players in Bangladesh. Whether you are a new member or an experienced player, small questions can come up from time to time. On this FAQ page, we have compiled answers to the most common and important questions about account registration, deposits and withdrawals via bKash and Nagad, welcome bonuses, slots and cricket betting, and responsible gaming — all in one place so you can easily find the right information.
Account and Registration
Account
To open an account at 111bej, you need an active mobile number and a valid email address. Fill in the registration form with your name, phone number, and password to create your profile. The whole process takes just a few minutes. Please note that 111bej is only for those aged 21 and above.
Each person may open only one account. Creating multiple accounts violates 111bej's rules and may result in bonus cancellation or account suspension. If you are having trouble accessing your account, contact live chat for assistance.
Click the "Forgot password?" option on the login page and enter your registered mobile number or email. A verification code will be sent, which you can use to set a new password. If you have trouble with this process, contact 111bej's 24/7 live chat support.
Yes, 111bej is fully mobile-friendly. You can play easily through the browser on any Android or iOS smartphone — no separate app download is needed. The site is fully optimized for small screens, so gameplay stays smooth.
Deposits and Withdrawals
Payments
Deposits to 111bej via bKash are usually instant. In most cases, the balance is added to your account within a few minutes of completing the payment. If the balance does not appear within 15 minutes, contact live chat with your payment reference number.
The minimum deposit at 111bej is ৳300 and the minimum withdrawal is ৳500. These limits apply equally to all methods — bKash, Nagad, Rocket, and bank transfer. The low amounts make it easy for new players to get started.
Yes, both Nagad and Rocket can be used for deposits and withdrawals at 111bej. Bank transfer is also available. Since all the major mobile banking services popular in Bangladesh are supported, players can transact using their preferred method without any difficulty.
Approved withdrawals at 111bej are usually processed within 15 minutes to 2 hours. Withdrawals to bKash, Nagad, and Rocket are faster, while bank transfers may take a little longer. There may be a slight delay for bank transfers on weekends or bank holidays.
111bej itself does not charge any deposit or withdrawal fees. However, your mobile banking service (bKash, Nagad, Rocket) or bank may deduct transaction charges according to their own rules. Those charges are governed by the respective service's policy and are outside 111bej's control.
Games and How to Play
Gameplay
You can place bets on Bangladesh Premier League (BPL) matches as well as various international matches in 111bej's cricket betting section. Select your preferred event from the match list, choose the bet type (such as match winner or total runs), and set the amount. Bets must be confirmed before the match begins.
RTP, or Return to Player, is the theoretical average percentage of the money wagered in a game that is returned to players over the long term. It is a mathematical calculation, not a specific guarantee. A game with a higher RTP theoretically offers more return over the long run, but each spin or round is completely independent and random.
111bej offers games across various categories including slots, live casino, fishing games, and cricket betting. Games from world-class providers including Pragmatic Play, PG Soft, JILI, and Spribe are available. Popular games like Aviator, Fortune Tiger, and Gates of Olympus are particularly favored by players in Bangladesh.
111bej uses software only from recognized and trusted game providers, all of which use RNG (Random Number Generator) technology. This technology ensures that every result is completely random and cannot be manipulated in anyone's favor. Fair play is our highest priority.
If your internet connection drops, the result of the ongoing round is saved on the server. When you reconnect and log back in, the game will resume from where it left off or show the result. If your bet was deducted but no result appears, contact live chat with your round ID — our team will verify it and resolve the issue.
Bonuses and Promotions
Offers
Open a new account and make your first deposit of ৳300 or more to automatically receive a 100% welcome bonus. For example, depositing ৳1,000 lets you start playing with a total of ৳2,000 (original ৳1,000 + bonus ৳1,000). The maximum bonus is up to ৳10,000.
The wagering requirement for 111bej's welcome bonus is 20x. This means you must wager the total bonus amount 20 times before withdrawing from the bonus funds. For example, if you receive a ৳1,000 bonus, you need to complete a total of ৳20,000 in bets before you can withdraw.
Once you open an account at 111bej and play regularly, you progress through the VIP program automatically. There are five levels — Bronze, Silver, Gold, Platinum, and Diamond. The more you play, the higher the level you reach, and you will receive weekly cashback along with various other benefits. The Diamond level offers a maximum weekly cashback of 1.2%.
The Bronze level offers a maximum weekly cashback of 0.2%, Silver 0.5%, Gold 0.7%, Platinum 1.0%, and the top Diamond level 1.2% weekly cashback. Priority support and special offers are also available at higher levels.
Bonus funds can generally be used on the majority of slots and games, but certain specific games or categories may be excluded from bonus wagering. The detailed terms and conditions for each bonus can be found on 111bej's terms and conditions page. If in doubt, ask via live chat.
Security and Responsible Gaming
Security
Yes, 111bej uses SSL encryption technology, which keeps your personal information and financial transactions fully secure. Your information is not shared with third parties. You can find more details in our privacy policy.
No. 111bej strictly follows a 21+ age policy. Only individuals aged 21 or above may open an account and play. An age verification process is followed during registration. Protecting minors is part of our responsibility.
If you feel that gaming is having a negative impact on your life, contact 111bej's live chat immediately. We can provide you with self-exclusion or limit-setting options. You will find more support information on our responsible gaming page.
To take a temporary break or permanently close your account, send a request via 24/7 live chat or email [email protected]. Our support team will action your request promptly and, where possible, provide guidance toward professional assistance.
Yes, 111bej offers the option to set deposit limits and bet limits as responsible gaming tools. Contact live chat to activate this feature. Setting limits for yourself is part of healthy gaming habits and we encourage it.
111bej support is available in two ways: directly through live chat from any page on the site (available 24/7 in Bengali), or by writing to [email protected]. Our support team is always ready to assist in Bengali.
Still have questions? Contact support
Our Bengali-speaking support team is with you 24/7. Get help instantly via live chat.
Get in touch with us
Live Chat
Instant support in Bengali, 24/7. Get answers to any question right away.
Email Support
[email protected] — email us for detailed questions or complaints.
Responsible Gaming
Visit our page for limit setting, self-exclusion, or support.