111bej Privacy Policy

1 About This Policy

111bej ("we", "our", "platform") operates an online gaming service for players in Bangladesh. This Privacy Policy ("Policy") explains what information we collect about you when you use our website https://111bej.lat ("Site"), how we use that information, who we may share it with, and how we keep your information secure.

By using our Site, registering an account, or using our services, you are considered to have agreed to the practices described in this Privacy Policy. This Policy is an integral part of our Terms and Conditions.

We have developed this Policy in alignment with applicable laws in Bangladesh and regulations relating to digital security. We are committed to handling your personal information with the utmost care and protection.

2 Information You Provide

We collect the following types of information directly from you:

• Registration Information: Your name, date of birth, email address, mobile number, and residential address.
• Identity Verification Information: National ID (NID), passport, or driving licence details — used only for account verification.
• Financial Information: Transaction details via bKash, Nagad, Rocket, or bank transfer. We do not store any full payment card numbers.
• Communication Records: Records of your conversations with our support team, such as live chat messages or emails.
• Self-Limit Information: Deposit limits or voluntary self-exclusion requests you submit as part of responsible gaming.

3 Automatically Collected Information

When you visit our Site, certain information is collected automatically:

• Device and Technical Information: IP address, browser type and version, operating system, and device identifiers.
• Log Data: Times of entering and leaving the Site, pages viewed, links clicked, and session duration.
• Cookies and Similar Technologies: Functional cookies (to maintain your session), analytical cookies (to measure Site performance), and security cookies (to prevent fraud).
• Gaming Behaviour: Which games you played, betting history, and session statistics — for the application of responsible gaming policies.

4 Why We Use Your Information

111bej uses your information only for the following legitimate purposes:

• Account Management: For registration, login, and account security.
• Service Delivery: To enable gameplay, process deposits and withdrawals, and award bonuses.
• Identity and Age Verification: To confirm that only individuals aged 21 or above are using the service.
• Financial Security: To prevent fraud, money laundering, and unauthorised account access.
• Customer Support: To resolve your questions and issues.
• Responsible Gaming: To identify risky gaming behaviour and provide assistance.
• Legal Compliance: To follow applicable laws and regulatory directives.
• Site Improvement: To conduct analysis for improving our services and user experience.

5 Sharing Information with Third Parties

111bej does not sell or rent your personal information for commercial purposes. However, we may share information in the following limited circumstances:

• Service Providers: Contracted partners for payment processing, identity verification, and technical infrastructure management — strictly within the scope of the work they perform.
• Game Software Providers: Minimum information necessary to manage gameplay, such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, NetEnt, Microgaming, Ezugi, and others.
• Law Enforcement Agencies: Where legally required, pursuant to a court order or legitimate investigation.
• Fraud Prevention: With relevant authorities during the investigation of security threats or suspicious financial activity.

Before sharing information, we ensure that the relevant party follows equivalent privacy protection standards.

6 International Data Transfers

Some of our service providers may be located outside Bangladesh. Where information is transferred internationally, we ensure that:

• Transfers are conducted on the basis of agreements or legal obligations.
• The receiving party maintains data protection standards equivalent to or higher than ours.
• The use of information remains limited to the purposes described in this Policy.

7 Technical Safeguards

111bej uses industry-standard technology to keep your personal information secure:

• SSL/TLS Encryption: All data transmission on the Site is protected by 256-bit SSL encryption.
• Payment Security: Financial transactions are processed through PCI DSS-compliant payment gateways.
• Firewall and Anti-DDoS: Advanced firewall systems to prevent unauthorised access and cyber attacks.
• Two-Factor Authentication: An additional layer of security when logging into your account.
• Regular Security Audits: Our systems are periodically reviewed by independent security experts.

8 Organisational Safeguards

Alongside technical measures, we also enforce strict security at the organisational level:

• Only authorised personnel may access your personal information, and only within the limits necessary for their work.
• All staff are trained in privacy and data protection, and have signed confidentiality agreements.
• An incident response plan is in place to ensure a prompt reaction in the event of a data breach.

Please note that no method on the internet is completely secure. We strive to ensure the highest level of protection, but if a security breach occurs, we will notify you as quickly as possible.

9 How Long We Keep Information

We retain your information only for as long as necessary:

• Active Accounts: All account information is retained for as long as the account remains active.
• Closed Accounts: After an account is closed, transaction records are retained for the minimum period required by legal obligations.
• Identity Verification Information: For the period required by legal requirements and fraud prevention needs.
• Customer Support Communications: For a reasonable period for the purposes of issue resolution and record-keeping.
• Log Files: For a limited period for security and technical purposes.

Once the specified period has ended, information is securely deleted or permanently anonymised.

10 How We Use Cookies

Cookies are small text files that your browser stores on your device when you visit our Site. We use the following types of cookies:

• Essential Cookies: Essential for maintaining your session and keeping you logged in. These cannot be disabled.
• Functional Cookies: To remember your language preferences and Site settings.
• Analytical Cookies: To collect Site usage statistics, which help us improve our services. This data is processed in aggregate.
• Security Cookies: To prevent fraud and unauthorised access.

You can control cookies through your browser settings. However, disabling certain cookies may affect some functionality of the Site.

12 Privacy of Children and Minors

111bej strictly does not provide services to individuals under the age of 21. We do not intentionally collect any personal information from minors.

Age verification is a mandatory step in the registration process. If we become aware that we have inadvertently collected information from a minor, we will immediately delete that information and close the associated account.

If you believe that a minor has registered on our platform, please notify us immediately at [email protected].

For more details, visit our Responsible Gaming page.

13 Privacy of Payment Services

Payment services such as bKash, Nagad, Rocket, and bank transfers have their own privacy policies. When using these services, you provide information directly to their platforms. Their respective privacy policies will apply in those cases. We only receive confirmation that a transaction has been completed and information about the amount.

14 Marketing Communications

If you gave consent to marketing communications at the time of registration, we may send you promotional offers and updates. You can unsubscribe from these communications at any time by:

• Clicking the "Unsubscribe" link in an email.
• Changing your communication preferences in your account settings.
• Sending a request to [email protected].

Even if you turn off marketing communications, important service-related notifications (transaction confirmations, security alerts, etc.) will continue.

15 Policy Changes

We may update this privacy policy from time to time. For significant changes:

• We will update the date on this page.
• For important changes, we will send a notification to your registered email.
• You may be asked to consent to the updated policy the first time you log in after the changes.

Continuing to use the site after changes have been made will be considered your acceptance of the updated policy. We therefore recommend that you review this policy regularly.

16 Applicable Law & Dispute Resolution

This privacy policy is governed by the applicable laws of Bangladesh. Any dispute relating to this policy will first be addressed through direct contact with our support team.

If you believe your privacy rights have been violated, please contact us first at [email protected]. We will make every sincere effort to resolve your concerns.